Privacy policy

This privacy policy (“Privacy Policy”) discloses the practices of Hudson Sports LLC (“Hudson,” “we,” or “us”) concerning information we obtain by and through your use of the Hudson website (www.hudsonsportscomplex.com) and the Hudson Sports LLC Booking System (collectively, the “Sites”), and through other interactions and communications you have with us (collectively, the “Services”). This Privacy Policy applies to the Services and becomes effective as soon as you access or use the Sites.

Introduction

The site originally was a vocational training school and reformatory for boys from the 1930s to 1970s on 740 acres, with frontage on Wickham Lake. The State Training School for Boys officially opened on July 1, 1932, although many of the buildings were not completed until two years later. The facility housed as many as 500 boys, although 400 usually were in residence. Most of the boys were between 13 and 15 years old, although some boys as old as 19 lied about their age to avoid prison time. The program included vocational and academic training and work assignments in the kitchen, maintenance and grounds keeping or working on the farm.

Personal Information

Personal information identifies or describes a person or can be directly linked to a specific individual. Examples of personal information include, but are not limited to, a person’s name, date of birth, login name and password, mailing address, billing address, telephone number, email address, credit or debit card number, security code and expiration date, photo, and information related to a customer’s location.

1. Information you provide

Hudson collects information that you provide, such as when you create or update your Hudson account; submit payment data (i.e., bank account/routing number); request services through the Sites; contact Hudson, including for customer support; submit comments to Hudson; subscribe to an email newsletter or email alerts; or participate in a survey, poll, blog, or live chat.

2. Information created when you use our services

Hudson collects information created when you use the Services. We collect transaction details related to your use of the Services, including the type of services you requested or provided, date and time the service was provided, and other related transaction details. We collect information about how you interact with the Services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers.

Hudson also tracks activity and function of the Services in the form of log files on web servers. These logs are analyzed by third-party statistical analysis software solutions, such as Google Analytics, to provide visitor activity trend data. The information inside the log files includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, pages viewed, the number of clicks, crashes, and other system activity.

3. Information from other sources

Hudson also collects information from third parties, including insurance providers; financial services providers; publicly available sources; and marketing service providers. Hudson may combine the information collected from these sources with other information in its possession.

How We Use Your Information

1. Personal Information

The personal information you voluntarily provide will be used to provide reliable and convenient delivery of the Services; to personalize, maintain, and improve our products and services; to provide customer support and respond to your requests; and to analyze usage and activity trends. We also use the information we collect to enhance the safety and security of our users; for research, testing, and development; and to perform internal operations necessary to provide our services, including troubleshooting. Hudson may use this information to inform you of services, promotions, or other news that may be of value to you. This information will not be disclosed to a third party unless you affirmatively consent to its release or unless required by law, court order, or as legally required to do so in connection with law enforcement investigations or other legal proceedings. Hudson or its contracted vendors do not sell, trade, or rent your personal information to third parties for third party direct marketing purposes, except when the purpose and manner of the disclosure has been disclosed to you prior to your providing the information.

We occasionally hire other companies to provide limited services on our behalf, such as processing monetary transactions (e.g., credit card transactions, making payments to you, etc.), sending emails, or answering customer questions about the Services. Those companies may be provided (either by us or directly by you) with the personal information they need to deliver the service for which they are hired. We require these companies to maintain the confidentiality of the information they receive, and prohibit them from using the information for any other purpose.

2. Log Activity for Statistical Analysis

Aggregate data is statistical information that is derived from collective data that relates to a group or category of persons. Aggregate data reflects the characteristics of a large group of anonymous people. Hudson may use aggregate data and provide aggregate data to others to generate statistical reports for the purpose of managing and improving Hudson operations. The data gathered is used to better organize information contained on the Sites and to improve the overall user experience. This information is used to analyze trends, administer the Sites, track user’s movement around the Sites, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable. This information is not used to identify our visitors on an individual level.

Cookies and Third Party Technologies

Hudson uses cookies and other identification technologies on our websites, emails, and online ads for purposes described in this policy. Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. Hudson uses cookies and similar technologies for purposes such as: authenticating users, remembering user preferences and settings, determining the popularity of content, delivering and measuring the effectiveness of advertising campaigns, analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with the Services.

We may also use web beacons in order to recognize users and assess traffic patterns, and we may include web beacons and cookies in our email messages in order to count how many e-mail messages have been opened. We may also employ web beacons from third parties to help us compile aggregated statistics and determine the effectiveness of our promotional campaigns. Other than our service providers providing services on our behalf, we prohibit third parties from using web beacons on the Sites to collect or access your personal information.

If you are concerned about privacy, you may set up your browser not to accept cookies, or you can delete them from your hard drive once you leave the Sites. However, this can affect how you are able to interact with the Sites as well as other websites. This could include the inability to login to services or programs, such as logging into your account. By using the Sites, you consent to the collection and use of information as described above.

Information Sharing and Disclosure

Some of Hudson’s products, services and features require that we share information with other users. Hudson may provide information to its vendors, consultants, marketing partners, research firms, and other service providers or business partners to help facilitate insurance coverage, to conduct surveys on our behalf, and to process payments for our services. Hudson may share your information with law enforcement officials, government authorities, or other third parties if we believe it is required by applicable law, regulation, operating agreement, legal process or governmental request, or to protect Hudson’s rights or property or the rights or property of others, or in the event of a claim or dispute relating to your use of the Services. Hudson may share your information other than as described in this policy at your request or if we notify you and you consent to the sharing.

Cross Linking

Hudson may provide you with links to other websites not associated with Hudson, such as social media sites. If you follow these links, you are leaving the Sites and are subject to the privacy policies of those websites. Note that the links we provide to outside websites are offered for convenience. Hudson takes no responsibility for outside websites’ content or policies.

Information Retention and Deletion

Hudson is committed to the security of your personal information. Hudson, together with its service providers, store your personal information on computer servers that are located in secure, controlled facilities. The servers are designed with software, hardware, and physical security measures in place intended to prevent unauthorized access. Access to personal information is controlled through administrative, technical, and physical security measures and is regularly audited.

Hudson retains your information while your account remains active, unless you request deletion of your information or account. Hudson may retain information after account deletion: in aggregated and/or anonymized form; if we are required to by applicable law; if there is an unresolved issue relating to your account; or if it is necessary for legitimate business interests.

Choice and Transparency

Hudson provides means for you to see and control the information that Hudson collects. You can edit the name, phone number and email address associated with your account through the Settings menu. You may opt out of receiving emails and other messages from Hudson by following the instructions in those messages. Please note that if you opt out, we may still send you non-promotional messages, such as receipts or information about your account.

If you wish to be informed what personal data we hold about you, or if you want it to be removed from our systems, please contact us at info@hudsonsportscomplex.com.

In certain circumstances, you have the following data protection rights:

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your personal data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Hudson relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

Changes to Our Privacy Policy

We may occasionally update this Privacy Policy. For material changes to this Privacy Policy, we will notify you either by placing a prominent notice on our website, sending a mobile notification or by sending an e-mail notification directly to you. We encourage you to review this Privacy Policy periodically to stay informed about how we are helping to protect the personal information we collect. Your continued use of the Services constitutes your agreement to this Privacy Policy as updated from time to time. Please be aware that this Privacy Policy and any information you provide via the Sites do not necessarily apply to personal information you may have provided to Hudson in the context of other, separately operated products or services.

Children's Online Privacy Protection Act

We support and comply with the Children’s Online Privacy Protection Act and we do not knowingly collect information from children under the age of 13, nor do we share such information with third parties. Children under the age of 13 may not use the Services.

Complaints and Dispute Resolution

Hudson commits to resolve complaints about our collection or use of your personal information. If you have any questions, comments or concerns about our Privacy Policy, you may contact us at info@hudsonsportscomplex.com or by writing a letter to:

Hudson Sports Complex

ATTN: Legal

122 State School Road,

Warwick, NY 10990